Team Metalogic Ltd Achieves Mark of Excellence24 Jan 2013
South Wales based IT business Team Metalogic Ltd has been awarded the prestigious Accredit UK mark as recognition of their approach to quality. In order to be recognised as one of the top suppliers in the industry Team Metalogic has undergone a rigorous assessment completed by an independent 3rd Party Assessor. The assessment covers everything from how Team Metalogic manages its employees through to the processes that are in place to ensure consistent high quality performance and proves their commitment to continuous improvement throughout the business.
Accredit UK is a mark of excellence for the Information and Communications Technology (ICT) industry and identifies businesses that will deliver ICT solutions to a high standard.
Mike Parfitt, Managing Director for Team Metalogic said "As a business that started from very humble beginnings and has grown organically over the years, quality of service in the solutions and support we provide has always been of great importance, yet I have often wondered whether the processes and procedures behind this strive for excellence were actually on the right track. I’m thrilled that we’ve been awarded the Accredit UK mark and now we can stand out from the competition as being the best we can be. From back-office operations to front-line service delivery, we can now be confident that we’re doing things the right way, for the right reasons"
Commenting on Team Metalogic following the final assessment, the assessor’s report stated "The processes and policies are more defined and structured than expected of a company of this size…the business is well structured and scalable".
Vaughan Shayler, Managing Director for Accredit UK said "By using the Accredit UK standard, Team Metalogic Ltd is helping to make it easier for purchasers to feel confident to buy services from technology companies. 94% of people that we surveyed think that the Accredit UK standard is a good idea. That is because it solves their burning need - they can now get what they want without fear".